Georgie Bouwknecht conducted her research on the TENA Interactive Voice Response Service, an mHealth tool created in collaboration with the Ethiopian Midwivies Association to tackle COVID-19 and health areas impacted by the pandemic, such as maternal health, SRHR, and domestic- and gender-based violence. She investigated the barriers and facilitators to the use of TENA, with particular focus on gender differences in access and use of TENA, through online interviews and statistical analysis of quantitative usage and survey data.